The Bristol Hotel Celebrated National Waiters Day With City of Bristol College
The Chefs’ Forum attended the first ever National Waiter’s Day celebration in Bristol. The Bristol Hotel celebrated a day dedicated to un-sung front-of-house heroes by hosting a pop up Restaurant in the Shore Café Bar serviced by hospitality students from City of Bristol College.
National Waiters Day was actually on the 23rd June but celebrations took place today on the 25th June as students were on a day off last Sunday.
The day started early for the front of house students as they arrived at The Bristol Hotel and spent time working in the restaurant, bar and meeting and events centre shadowing the departmental managers and supervisors in their roles, before opening the Shore Café Bar for lunch at 12’O’Clock. In the mean time two apprentice chefs and Adrian Kirikmaa, chef lecturer of City of Bristol College went straight to work in the kitchen to start prepping the menu.
Kristof, the Restaurant Manager from the City of Bristol College’s City Restaurant also had a ‘back to the floor’ day as he worked along side the students to serve the team members of The Bristol Hotel and guests from The Chefs’ Forum.
The students served a complimentary two course lunch provided by The Bristol Hotel. The Diners enjoyed the June sun and dined Alfresco on the Dock of the Bristol Floating Harbour.
£100 was raised for Springboard Charity through diner’s donations.
After lunch the fun really began for the students as they were challenged to take on the managers to a skills test. “Carrying a tray of 3 full pints of water the length of the River Grille Restaurant and back,” the person will spills the least amount of water wins the race. Mark Payne, General Manager of the Bristol Hotel had to be first!
Mark Payne took time to present to the students the key points of delivering excellent service in the hospitality industry and the behaviours and skills we recruit for to join the team at The Bristol Hotel. It is important within the Doyle Collection that the team reflect our Brand values of Belonging, Personal and Generosity, because every guest is unique, we create individual moments of warmth and acknowledgement.
To conclude the students’ day at The Bristol Hotel, we called upon Barcode training provider to deliver a cocktail making training workshop for the students to get involved and make their own non alcoholic cocktails.