Free Hospitality Webinar: Helping Businesses Thrive in Uncertain Times

With economic uncertainty continuing to challenge the hospitality sector, The Chefs’ Forum is bringing together three leading industry experts for a practical, solutions-focused webinar designed to help operators, suppliers and stakeholders strengthen their businesses, increase sales and improve operational resilience.

Taking place on Monday 10th August from 3.00pm–4.30pm, this free online webinar will provide actionable advice on growing revenue, sharpening marketing strategy, improving customer service and streamlining logistics during challenging trading conditions.

While attendance is completely free, participants will be invited to make a voluntary donation to Together for Venezuela, helping to provide vital humanitarian aid, medical equipment and essential supplies to communities affected by the recent devastating earthquake.
GoFundMe: www.gofund.me/64b46769f

Meet the Expert Panel

Andreas Nest – ActionCOACH Business Coach

Andreas Nest is an experienced business coach specialising in helping hospitality businesses increase sales, improve profitability and build stronger, more resilient organisations. His presentation, Make More Money Within Your Hospitality Business, explores why focus beats noise in today’s market, offering practical strategies around sales, customer experience, team performance and creating additional revenue streams. Andreas will demonstrate how every member of a hospitality team can contribute to sales growth while maintaining exceptional guest experiences.

Jose Manuel Marcano – Hospitality Consultant

With extensive international hospitality experience, Jose Manuel Marcano advises businesses on operational excellence, logistics and service delivery. He will explore how improving supply chain efficiency, operational planning and customer service can strengthen resilience, protect profitability and enhance guest satisfaction, particularly during periods of economic uncertainty. Jose, a Venezuelan national, is also spearheading the ‘Together 4 Venezuela’ Appeal.

Catherine Farinha – Founder, The Chefs’ Forum

A leading food business strategist, Catherine Farinha has spent more than two decades connecting every part of the hospitality supply chain. As Founder of The Chefs’ Forum, she works with leading foodservice brands, colleges, healthcare providers and hospitality businesses to develop marketing strategies that generate commercial growth, build industry partnerships and create long-term value. Catherine will share practical approaches to marketing, brand positioning and building meaningful commercial relationships that deliver measurable return on investment.

Practical Advice You Can Implement Immediately

Whether you operate a restaurant, hotel, pub, catering business or supply products and services into hospitality, this webinar will provide practical tools and ideas that can be implemented immediately.

Topics will include:

Building a marketing strategy that delivers measurable results
Creating additional revenue opportunities
Developing effective sales techniques across the whole business
Improving logistics and operational efficiency
Delivering consistently excellent customer service
Building resilience during uncertain economic conditions

Event Details

Date: Monday 10th August 2026

Time: 3.00pm – 4.30pm

Venue: Online – Teams

Cost: Free to attend

Register here: https://events.teams.microsoft.com/event/1185ae55-add4-43c4-9fce-71f7c034172b@cd35e255-3c2e-4d2e-b2b8-ba83658cdde5

Charity Appeal: Voluntary donations in support of Together for Venezuela, helping deliver life-saving medical equipment and humanitarian supplies to survivors of the recent earthquake. GoFundMe: https://gofund.me/36e1ced90